Site Monitor

Site Monitor (shown as Site Monitoring in your dashboard) checks your websites around the clock. When a page goes down, an SSL certificate is about to expire, or response time spikes, you get alerted right away.

What Site Monitor does

Site Monitor pings your websites on a regular schedule. If a site does not respond, you get an alert within minutes.
It also tracks your SSL certificates and warns you before they expire — at 30, 15, and 7 days out.
Your dashboard shows uptime percentages, response time trends, and a history of every alert.

Adding a monitor

Go to the Sites tab and click "Add Monitor."
Enter a name and the full URL of the site you want to watch (HTTPS required).
Choose your expected status code (usually 200) and timeout in seconds (default is 30).
Toggle uptime monitoring and SSL monitoring on or off. Most people turn both on.
Your check interval depends on your plan — from every 10 minutes on Solo to every 30 seconds on Enterprise.

Setting up alert contacts

Go to the Contacts tab to add the email addresses that should receive alerts.
Each contact must verify their email before they start getting alerts.
You can set each contact to receive all alerts, downtime alerts only, or SSL alerts only.
On agency plans, you can filter contacts to only receive alerts for specific sites.

Alert channels

Email alerts go to your verified contacts. You can also set up daily or weekly digest emails from Settings.
Alerts are sent by email. Chat and webhook alert channels are not available in Site Monitor plans.

SSL certificate tracking

Site Monitor automatically detects your SSL certificate and tracks when it expires.
SSL status shows as Valid (more than 30 days), Warning (7 to 30 days), Critical (less than 7 days), or Expired.
You get alert emails at 30, 14, and 7 days before expiration so you have time to renew.

Maintenance windows

If you have planned downtime, set up a maintenance window from the Maintenance tab.
During a maintenance window, alerts are suppressed so your team is not woken up for expected downtime.
You can set one-time or recurring maintenance windows.

Status pages and incidents

Create public status pages that your clients or customers can check to see if your sites are up.
When something goes wrong, create an incident from the Incidents tab. Track the status from investigating to resolved, and post updates.

Reports

On Pro and higher plans, the Reports tab offers four report types: Uptime Summary, Response Time, SSL Status, and Alert Analysis.
Select a date range and export reports as CSV for your records or to share with clients.

Tips

Monitor your most important pages, not just the homepage. A product page can go down while the homepage stays up.
Set up at least two alert contacts so someone always gets notified.
Review response time trends monthly. A gradual increase can warn you about server problems before they cause downtime.
Use maintenance windows before every scheduled deployment.

Common questions

How fast will I know when my site goes down?

It depends on your check interval. Solo plans check every 10 minutes. Business plans check every minute. Enterprise checks every 30 seconds.

Can I monitor sites I do not own?

Yes. You can monitor any public URL. This is useful for watching third-party services your site depends on.

How many monitors can I have?

It depends on your plan — from 1 site on personal plans to 50 on Business and unlimited on Enterprise.